Terms of sale

Who you are buying from

Questions and complaints: support@theheartgem.com.

Prices and availability

Prices are in US dollars and include shipping. Sales tax is added at checkout where we are required to collect it, and is shown before you pay.

We check that an item is in stock at the moment you buy it. If it is not, we will not take your money. Very occasionally a price or description is wrong; if that happens we will cancel the order and refund you in full rather than hold you to an error.

Your order

Your order is accepted when we email you a confirmation. Until then, the listing is an invitation to buy rather than a binding offer.

Delivery estimates — currently 3–8 business days — are estimates, not guarantees. See our shipping policy.

Returns

Set out in full in our returns policy, which forms part of these terms.

Governing law

These terms are governed by the laws of the State of Nevada, and the courts of Nevada have jurisdiction over any dispute arising from them.